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SHIPPING & RETURNS

SHIPPING

All MALTESTE artworks are shipped throughout the world by certified carriers and delivered in packaging of the highest standard.

Each order is fully inssured and a tracking number is issued so the buyer is able to follow the delivery.

North American shipping takes from 4 to 6 weeks and international shipping may take an additional 2 weeks (uncommon).

If you have a deadline for a special occasion or a gift, we can meet your accelerated delivery needs by charging you extra fees for rush shipments.

MALTESTE artwork prints are shipped in a 3 layers protective recycled cardboard tube.

MALTESTE PLEXI-ARTS artwork are carefully wrapped between sheets of protective material and placed with care in a special box, manufactured in our factories, suitable for international shipping.

To protect each MALTESTE artwork, minimize risks, and avoid damages, we pay great attention to each step of the entire packaging and shipping procedure.

*All applicable taxes and duties are the responsability of the buyer. 

 

RETURNS

(HANDLING  / WARRANTY)

 

Please be sure to follow these steps carefully before returning any merchandise: 
 
  1. Before returning an item, it is essential to obtain a pre-approved return authorization number. To get this number, you must communicate with our customer service department in our contact us section.
  2. To obtain the return authorization number, you must first supply us with the following details:
    • Your full name
    • Your full address
    • Your daytime and evening telephone number
    • Your email address
    • The detailed reason for the return
  3. You must be sure to include in the return box the details that were necessary to obtain the return authorization number (point 2). You must mark clearly on the box the return number for identification purposes.
  4. All MALTESTE products must be returned in their original wrapping and shipping box(es).
  5. Any merchandise sent back without a return authorization number or in home-made wrapping will be immediately returned to the customer.

 

VIEW ALL ARTWORK Series

 

CONTACT US

 

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